The Beacon Health Group
52 Maldon Road, Danbury, Chelmsford, England, CM3 4QL Also known as: The Mountbatten House Surgery, The Danbury Medical Centre
265
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Beacon Health Group
2015-08-02
Person
5
5
0
2nd August 2015
Excellent all round care.
The Beacon Health Group
2015-03-24
Person
5
5
0
Written by a patient
Written by a patient 24th March 2015
I am a new patient to the surgery and can't praise the staff I have come across so far enough. The young man (Chris) who gave me the necessary paperwork was very pleasant and friendly. The gave me lots of information about the Practice, i.e. names of doctors and their sex. Advised me who to see for family planning (practice nurse) and the procedure for booking appointments. He also directed me to the website which I found to be very clear and informative.
Well done!!
27th March 2015
Response from The Beacon Health Group
Thanks for taking the time to leave feedback; we will ensure that Chris is made aware of your comments. The Team work hard to provide a good service and it’s nice to have that acknowledged.
The Beacon Health Group
2015-02-16
Person
5
5
0
Written by a patient
Written by a patient 16th February 2015
Good communication systems exist to support patient care. Thank you to all the staff who make, an often difficult visit, bearable.
27th March 2015
Response from The Beacon Health Group
Thanks for taking the time to leave feedback. The Team work hard to provide a good service and it’s nice to have that acknowledged.
The Beacon Health Group
2014-12-19
Person
4
5
0
Written by a patient
Written by a patient 19th December 2014
The doctors and nurses are always very helpful. I think the reception area needs to be changed so that patients can speak to the receptionists on matters of a confidential nature if needed.
9th January 2015
Response from The Beacon Health Group
Thank you for taking the time to leave feedback. We are aware that the layout at the Reception desk does not afford patients very much privacy. We do have a notice at the Reception desk advising patients that if they want to discuss anything in private to let the Receptionist know. I hope my response helps you. However, should you wish to discuss this further please do not hesitate to contact me at the Surgery. Bernadette Curtis – Practice Manager.
The Beacon Health Group
2014-12-15
Person
4
5
0
Written by a patient
Written by a patient 15th December 2014
I think that if u call for results the call should be taken in private. I have heard the front desk tell patients results over phone for all waiting room to hear!
Apart from this I have no problems with the surgery!
Special mention to Martina a nurse here who always explains everything and was fantastic with my daughters injections she didn't let on to her what she was going to do but managed to keep me involved at all times.
9th January 2015
Response from The Beacon Health Group
Thank you for taking the time to leave feedback. It is usual policy to take/make calls of this nature where they cannot be heard by patients in the waiting room. I hope my response helps you. However, should you wish to discuss this further please do not hesitate to contact me at the Surgery. Bernadette Curtis – Practice Manager
Resources
Short link to review The Beacon Health Group: http://iwgc.net/eb8rg